Our Changes

We have had to make some changes since last time you may have stayed but rest assured you can always expect the same, friendly welcoming teams taking care of you that Maldron Hotels & Partners have always been renowned for.

In the interest of our staff and guest safety & in line with Government Guidelines our teams continue to wear masks and our guests are encouraged to wear a face covering when in hotel public areas.

Government Restrictions in Ireland

Can I still stay at a hotel?

  • We are delighted to welcome all guests from within Ireland to our hotels following government guidelines and protective procedures.

We recommend that all government guidelines are followed, please visit www.gov.ie for latest details.

Travelling from outside Ireland:

If you are arriving into Ireland from another country, we ask that all guests follow all public health and government guidelines, please refer to www.gov.ie for further information. Dalata Hotel Group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.

Change of date: Should wish to change your booking date, you can amend your reservations online or direct with the hotel.

Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.

Government Restrictions in Northern Ireland

Can I still stay at a hotel?:

  • Our hotels in Northern Ireland are open to all guests following government guidelines and protective procedures.

We recommend that all government guidelines are followed. See full information here.

Travelling from outside Northern Ireland:

If you are arriving into Northern Ireland from another country, we ask that all guests follow all public health and government guidelines, please refer to www.nidirect.gov.uk for further information. Dalata hotel group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.

Change of date: Should wish to change your booking date,  you can amend your reservations online or direct with the hotel.

Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.

Government Restrictions in the UK

Can I still stay at a hotel?:

  • Our Hotels are open following all government guidelines and protective procedures.

We recommend that all government guidelines are followed. See full information here.

Travelling from outside the UK:

If you are arriving into the UK from another country, we ask that all guests follow all public health and government guidelines relevant to the status of the country travelling from, please refer to www.gov.uk for further information. Dalata Hotel Group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.

Change of date: Should wish to change your booking date,  you can amend your reservations online or direct with the hotel.

Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.

Hotel Restaurants & Bars

Hotel bars & restaurants are open fully.  We encourage guests and patrons to wear masks in public spaces.

Room service is also available.

Guest Health & Safety

We continue to maintain the highest standards in hygiene across our business. In order to minimise the risk and prevent the spread of COVID-19, we have implemented strict hygiene procedures. These procedures have been developed in conjunction with direction from the HSE (Ireland), NHS (UK) & World Health Organisation and include:

  • Daily hotel team briefings to ensure enhanced operational protocols.
  • New operational measures across all departments.
  • Increased frequency of cleaning in all areas & an additional sterilisation process.
  • Covid Compliance Officers in all hotels.
  • Provision of alcohol-based sanitisers throughout our hotels.

Flexible Booking Changes

We offer a flexible booking policy on all standard rates and we are making necessary adjustments to our individual booking policies to give you extra peace of mind.

Please see the relevant hotel website to amend your bookings and if you have booked through a third party please contact them directly.

Hotel Services

We continue to take guidance from the HSE (Ireland), NHS (UK) on any further recommended restrictions. Changes to our services include:

  • Online check-in and online check-out for contactless experience.
  • Our teams continue to wear masks.
  • Hand sanitisation stations at hotel, restaurant and leisure centre entrances.
  • Screens at hotel and leisure centre reception desks.
  • Guests are encouraged to wear a face mask when in hotel public areas.

Swimming Pools & Gyms

All of our Club Vitae leisure centres with gyms and swimming pools are open for guests and members. We encourage guests and members to wear a mask entering and exiting the leisure centre. Please check with your hotel if pre-booking a gym or swim time is necessary. Do this through your pre-stay email or by calling the hotel you are staying with.

Last updated: 2nd March 2022.

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