Frequently Asked Questions

Check-in time is from 3pm.

Check-out time is before 11am.

Yes, you can leave your luggage at the reception free of charge before check-in or after check-out.

Discounted overnight parking is available at the nearby Carrolls Quay Car Park, which is located just 4 minutes’ walk from the hotel.  The rate is €19.00 for 24 hours using the hotel discount below. Please note that this is the only discounted parking rate available, and the minimum parking duration is 24 hours. To avail of the 24-hour discounted overnight parking rate, your parking must be pre-booked before your arrival using the hotel discount code below.        

Discount Code: MALDSH26

To pre-book your parking, visit: https://www.q-park.ie/en-gb/cities/cork/carrolls-quay/            

For your convenience, a drop-off area is located directly outside the hotel, allowing you to check in and unload your luggage. Our reception team will be happy to provide directions to the car park. 

Guests enjoy complimentary access to our fully equipped gym and 20m swimming pool.

Yes, infant cots an be provided. Please call us on +353 21 452 9200 prior to arrival to avoid disappointment.

Only guide dogs and service animals are permitted.