Frequently Asked Questions

General Hotel FAQs

Check-in is available from 2.00pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible. Please note that an earlier check-in is subject to room availability (additional charges may apply).

Check-out is up to 11.00am on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability (additional charges may apply).

Yes, we have a luggage storage room located at reception which is accessible to all guests’ 24-hours per day.

Yes, complimentary high-speed WiFi is available throughout the Hotel.

Yes, we offer a same-day return laundry service at an additional charge for all guests.

If you left something behind in your hotel room, you can call us on +353 (0)1 464 0140 to arrange collection or postage of your items (additional charges apply for postage).

No, only certified guide dogs are permitted in our hotel.

Yes, our reception desk is open 24 hours 7 days a week.

At Maldron Hotel Newlands Cross smoking is strictly prohibited in all areas of the hotel including bedrooms/public areas. Guests may use designated smoking areas if they wish. A deep cleaning fee will be charged to guests who are found to be in breach of our no smoking policy.

Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.

Yes, you can purchase gift vouchers at reception or online. The gift cards can be used in any Maldron Hotel, Clayton Hotel and our partner hotels.

Yes, we can print boarding passes for guests at our reception desk.

No, but there are a number of currency exchange stores in the city centre which is located 30 minutes from the hotel. Simply ask our reception team and they’re happy to help.

Do you supply travel adapters?

Yes, we have travel adapters available at our reception desk for €5.

Yes, we have a small fitness suite available for our guests. Unfortunately, we do not have a spa facility.

Rooms & Amenities FAQs

Maldron Hotel Newlands Cross boasts 297 comfortable and spacious hotel rooms. Depending on your needs, you can choose between 5 different room types, including standard rooms, family rooms, superior rooms, executive rooms and accessible rooms. We also a number of interconnecting rooms available at the hotel.

Yes, we have 10 accessible rooms. Accessible rooms include wet room showers (fitted with handrails), lowered peepholes on the door, lower beds and wide door frames.

Yes, we have standard and superior family rooms which can accommodate up to 2 adults and 3 kids under 12 years old. We also have interconnecting rooms available to accommodate for the larger families or families with teens.

Yes, we have cots available upon request (subject to availability). We suggest requesting the cot before arrival to avoid any disappointment.

No, however, fans are available upon request at our reception desk.

Our bathrooms are fitted with a mix of showers and baths.

Yes, wake-up calls are available once requested by guests at the reception.

All our hotel rooms are equipped with a hairdryer, iron, ironing board, toiletries and tea/coffee making facilities.

Dining FAQs

All-day dining is available daily in our Grain & Grill restaurant where we also have a young diners menu available for our younger guests. In the hotel bar & lounge, we offer a bar food menu which is available until 9pm.

Yes, we are renowned for a great selection of breakfast options available each morning. Choose from traditional grilled breakfast items as well as healthier and nutritious options to kickstart your morning. Breakfast is served at our Grain & Grill restaurant 7 days a week from 6:30am to 10am Monday to Friday and from 7am to 10am at weekends and bank holidays.

Breakfast is €16pp if booked on check-in or €14pp for restaurant walk-ins.

Lunch is served in our Grain & Grill restaurant daily from 12pm to 3pm and dinner daily from 5pm to 9pm.

Yes, all of our menus have a full allergy listing. Please inform your waiter if you have any allergies, vegetarian or dietary requirements and our kitchen team will be delighted to assist.

Yes, we have a young diners menu available for our little guests.

Yes, we offer room service from 6:30am to 10am for breakfast and from 3pm to 9pm for lunch and dinner. Simply order from our Click & Go menu, available through our Guest Service Platform. The food can be collected at the collection point in our restaurant at your requested time.

No, a dining reservation is in general not required. However, we advise you to reserve your table in advance to avoid disappointment. To pre-book, please contact our team via phone on +353 (0)1 4640140 or directly at reception.

Yes, we do cater for large private dining groups for special occasions. You can book this by emailing or call us on +353 (0)1 464 0140.

Due to Covid-19, all large gatherings have been cancelled until further notice.

Location & Parking FAQs

Maldron Hotel Newlands Cross is located in the west of Dublin approximately a 30 minutes’ drive from Dublin City Centre. You can find more information on our location page.

Maldron Hotel Newlands Cross is located approximately 20 minutes’ drive from Dublin Airport.

By Car: Head southbound on the M50. Take exit 9 heading towards the N7. Take exit 1A and proceed under the N7 flyover. You’ll find the hotel on your left-hand side.

By Airport Hopper: Book the Airport Hopper heading towards Tallaght, this will leave you across the road from the Maldron Hotel Newlands Cross.

Yes, Maldron Hotel Newlands Cross is perfectly located for a shopping break in Dublin and close to several great shopping centres, including Liffey Valley, The Square, Dundrum Shopping Centre and Kildare Village, as well as being just 30 minutes from Dublin city centre.

Dublin Bus operates several nearby routes to the city centre. The bus stop is just a 2-minute walk from our hotel, with buses coming approximately every 15 minutes. Also, the LUAS red cow stop is just a 20-minute walk from the hotel this runs directly to the city centre.

If you want to stay close to the hotel you can visit Corkagh Park which is located just a 5-minute walk from the hotel. Corkagh Park is a massive 120-hectare public park that offers a range of different activities like feeding the ducks, playing in the playground or riding your bikes. Also, Dublin Zoo, Fort Lucan, Aqua Zone and Tayto Park include some of the wonderful attractions in Dublin that are located within driving distance of the hotel. Visit our explore page for more information.

Yes, Europcar is located just a 10-minute drive from the hotel.

Yes, car parking is €10.00 per night

Tallaght Hospital is just a 10-minute drive from Maldron Hotel Newlands Cross. Stay with us if you’re visiting a loved one in the hospital to make your days easier and don’t face into a long drive home.

Maldron Hotel Newlands Cross is located a 10-minute drive from the venue. Our access points on and off the N7 makes it easy to get to and from the centre and makes it the ideal spot to stay for whatever event you are attending.

Maldron Hotel Newland Cross is just a 5-minute drive from Ireland’s largest business and residential campus and therefore the ideal place to stay.

Maldron Hotel Newlands Cross is located just a 6-minute drive from Grange Castle Business Park. Grange Castle has several large companies located there including Google, Aryzta, Takeda, Pfizer and Grifols. If you are attending work in any of these companies then Maldron Hotel Newlands Cross is the perfect place to stay.

Ireland’s second oldest university is located just a 20-minute (24km) drive from the hotel. The universities main faculties include Arts, Celtic Studies, Engineering, Philosophy and Science.

Maldron Hotel Newlands Cross is located just a 7-minute drive from the college, making it the ideal place to stay. If you are attending a course in the college and need to stay overnight then choose Maldron Hotel Newlands Cross.

Booking & Cancellation FAQs

Signing up and being part of Click On Maldron means you can save €10 off every room every night, every time you book directly on our website (excludes selected sale and promotional special offers). To sign up, visit our ‘Click on Maldron’ page and join in 3 simple steps to ensure your discount is applied to all future online bookings.

The best way to book is online on our website where you can easily see our best rates and what exclusive offers and packages are available. Alternatively, you can call us on +353 (0)1 464 0140.

If you have not yet received a booking confirmation by email, please check your junk/spam folder of your emails. Alternatively, you can call us on +353 (0)1 464 0140 and we will resend your confirmation email. You can also manage your booking online by clicking the ‘Manage Booking’ at the top of our website.

At Maldron Hotel Newlands Cross, we accept major debit and credit cards, cash and contactless payments.

A valid credit/debit card is required to secure all bookings made online or over the phone, unless in cases where this is otherwise stated. Please note that nothing is charged to the card at booking stage when booking directly with the hotel (with the exception of advance purchase offers or bookings that require a deposit. This will be clearly outlined in the special offer terms and conditions).

For all rooms that are being paid for in cash must be accompanied with photographic ID. No rooms will be let unless payment is guaranteed.

If the children are under 12 you can avail of family packages.

You can make a group booking online of up to 8 rooms. If you require more than 8 rooms, you can call us on +353 (0)1 464 0140 to make a group booking.

Bookings of 10 rooms or more: We reserve the right to request a deposit on bookings of 10 rooms or more and further terms & conditions may apply. For further details please contact us directly.

Guests must be over 18 years of age to book a hotel room. All under 18s must be accompanied by a guardian or parent.

Yes, we can accept walk-in bookings. However, we would always recommend to call ahead to the hotel or booking online prior to arriving to secure your reservation and to avoid disappointment.

Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost. Please contact our reception team if you plan to extend your stay.

If you have booked directly with the hotel, you can amend or cancel your booking by visiting the ‘Manage Booking’ section on our website by using your confirmation number and email address. Alternatively, you can call us directly on +353 (0)1 464 0140 to cancel or amend your booking.

If you have booked the reservation directly with the hotel over the phone or online, Maldron Hotel Newlands Cross offers free cancellation up to 2pm on the day prior to arrival unless advance purchase non-refundable rate was selected. Please note that some special offers and key dates outlined in the terms and conditions may specify a special cancellation policy applicable to that offer and date.

In the event of a guests’ no-show, an amount equal to the value of the first night’s accommodation charge will be applied to the credit card that was used to guarantee the booking (‘the Cancellation Fee’). Deposits paid by the guest will be applied against the Cancellation Fee owing.

Unfortunately, we are unable to cancel reservations booked through a third-party website or travel agent. You would have to contact the third party website to arrange a cancellation. Please note that they have their own cancellation policies, so please refer to your confirmation email.

Meetings & Events FAQs

Yes, we have 9 flexible and state-of-the-art meeting rooms which are ideal for hosting a wide range of events from boardroom meetings and training courses to seminars and workshops.

Our meeting rooms can accommodate from 1 to 80 delegates depending on the room chosen.

All our meeting rooms are equipped with standard presentation facilities (TV or screen & projector), flipchart and markers. In addition, free high-speed WiFi will be provided complimentary in all meeting rooms as well as air conditioning.

Yes, we have a variety of refreshments and dining options as well as customised menus available for meetings to suit your budget and requirements. You can find our food and beverage options in our meetings brochure and for more information, please contact our meeting and events coordinator on +353 (0)1 464 0140.

Yes, we have corporate rates available at Maldron Hotel Newlands Cross. Get in contact with our sales team by emailing or call us on +353 (0)1 464 0140 and get a discounted corporate package that best suits your company needs.

Contact Us

If you would like to speak with our team or make a reservation please contact us on +353 1 464 0140 or