What time is check-in?
Check-in is available from 2pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible. Please note that an earlier check-in is subject to room availability (additional charges may apply).
What time is check-out?
Check-out is up to 12pm on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability (additional charges may apply).
Does the hotel offer baggage storage?
Yes, we have a luggage storage room located at reception which is accessible to all guests’ 24-hours per day.
Does the hotel have WiFi?
Yes, complimentary high-speed WiFi is available throughout the Hotel.
Is there a laundry service available?
Yes, we offer a same-day return laundry service at an additional charge for all guests.
What do I do if I accidentally left some items in the hotel?
If you left something behind in your hotel room, you can call us on +35314640140 to arrange collection or postage of your items (additional charges apply for postage).
Are pets permitted in the hotel?
No, only certified guide dogs are permitted in our hotel.
Is the hotel reception desk open 24 hours a day?
Yes, our reception desk is open 24 hours 7 days a week.
What is the hotel’s smoking policy?
At Maldron Hotel Newlands Cross smoking is strictly prohibited in all areas of the hotel including bedrooms/public areas. Guests may use designated smoking areas if they wish.
Is the hotel accessible?
Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, you can purchase gift vouchers at reception or online. The gift cards can be used in any Maldron Hotel or Clayton Hotel.
Do you provide printing facilities for boarding passes?
Yes, we can print boarding passes for guests at our reception desk.
Does the hotel offer currency exchange?
No, but there are a number of currency exchange stores in the city centre which is located 30 minutes from the hotel. Simply ask our reception team and they’re happy to help.
Do you supply travel adapters?
Yes, we have travel adapters available at our reception desk for €5.
Does the hotel offer spa or gym facilities on-site?
Yes, we have a small fitness suite available for our guests. Unfortunately, we do not have a spa facility. Please note that due to Covid-19 our fitness suite is closed at the moment.