Frequently Asked Questions

• Check-in time is from 3pm.

• Check-out time is before 11am.

Yes, you can leave your luggage at the reception free of charge before check-in or after check-out.

Car Parking Information

Discounted overnight parking is available at the nearby Q-Park City Hall.

To avail of the 24-hour discounted overnight parking rate, your parking must be pre-booked before your arrival using the hotel discount code below:

Discount Code: MALSTHMLL

To pre-book your parking, visit:
https://www.q-park.ie/en-gb/cities/cork/city-hall/

For your convenience, a drop-off area is located directly outside the hotel, allowing you to check in and unload your luggage. Our Reception team will be happy to provide directions to the car park.

We have a small gym with a selection of cardio equipment including a treadmill, bike, cross trainer, rowing machine and weights equipment, perfect for maintaining your fitness regime while travelling.

Yes, infant cots are available (additional charge may apply). Please request at time of booking or call us on +353 21 203 7000 prior to arrival.

Only guide dogs and service animals are permitted.

Our sockets have USB ports and adapters are available to purchase from the vending machines.