What time is check-in?
Check-in is 3.00pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible. Please note that an earlier check-in is subject to room availability and that additional charges may apply.
What time is check-out?
Check-out is at 11.00am on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability and is available until 2.00pm at a cost of €20. If you plan to avail of a late check-out, please arrange with our reception team during your stay.
Does the hotel offer baggage storage?
Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart.
Does the hotel have WiFi?
Yes, Maldron Hotel Sandy Road is pleased to offer complimentary WiFi in all public areas and bedrooms.
Is there a laundry service available?
Yes, we offer a laundry service in the hotel at a cost of €20 per laundry bag.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception directly via phone on +353 (0)91 513 200 and our team will be happy to organise collection or postage if the item is found.
Are pets permitted in the hotel?
No, pets are not allowed in the hotel, with the exception of guide and assistance dogs.
Is the hotel reception desk open 24 hours a day?
Yes, the reception desk is operating 24 hours day.
What is the hotel’s smoking policy?
At Maldron Hotel Sandy Road, we operate a strictly non-smoking policy throughout the entire hotel. A deep cleaning fee will be charged to guests who are found to be in breach of our no smoking policy.
Is the hotel accessible?
Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, gift vouchers are available to purchase at the hotel reception desk or online. Gift vouchers can be used in all Maldron Hotels, in our sister brand, Clayton Hotels and selected partner hotels, The Gibson Hotel, The Belvedere Hotel and Hotel 7, meaning a choice of over 40 hotels in Ireland and the UK.
Do you provide printing facilities for boarding passes?
Yes, our reception team can assist with printing your boarding pass.
Does the hotel offer currency exchange?
No, we don’t offer currency exchange at the hotel, but we will be happy to direct you to the nearest facility.
Do you supply travel adapters?
Yes, travel adapters can be purchased from the vending machines (subject to availability).
Does the hotel run a kids club?
Yes, our Crafty Kids activities are available during all school holidays. Please note that the Kids Club is inactive at the moment due to Covid-19.
Is there a babysitting service available?
Yes, once you pre-book, we can organise a babysitter